Payment

Where the option is given to you, you may make payment for the services by way of:

• Credit Card Payment

• Direct Debit bank transfer

• Cash

All payments made in the course of your use of the services may be made via a third-party provider (‘Payment Provider’), e.g. Stripe, Zeller. In using the website, the services or when making any payment in relation to your use of the services, you warrant that you have read, understood and agree to be bound by the payment provider terms and conditions which are available on their website. We are not liable for the security or performance of the payment provider.

You acknowledge and agree that where a request for the payment of the service fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the services fee.

• You agree and acknowledge that Eva Boland Exercise Physiology and Women's Health can vary the services fee at any time.

• If Eva Boland Exercise Physiology and Women's Health issues an invoice to you, payment must be made by the time specified in such invoice.

• In all other circumstances, you must pay for all services on or prior to Eva Boland Exercise Physiology and Women's Health providing you with the services. 

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Cancellation Policy 
Please advise Eva Boland Exercise Physiology and Women's Health, either via email (info@evaboland.com.au) or phone (0473 957 237) with 48 hours’ notice if you need to cancel or re-schedule a service. ​

 

• Failure to cancel or re-schedule within this time frame may incur a fee equal to 100% of your service fee.

• Non-attendance or missed services without prior cancellation or re-scheduling will not be eligible for a refund and will incur a fee equal to the service fee.

• If you fail to attend or provide 48 hours’ notice of cancellation on two consecutive services, you will be required to pay your service fee up-front. .​

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Eligible Compensable Schemes

• Private Health Insurance: you will be issued an invoice to claim independently.

• Medicare: requires a GP referral for a Chronic Disease Management Plan (CDM), clearly stating ‘Eva Boland Exercise Physiology and Women's Health’ as the service provider. You will be required to pay the full consultation amount, with your claim automatically processed if your bank details are registered with Medicare. The 2022 Exercise Physiology rebate is $56.00, and you are eligible for 5 sessions over a calendar year.  

• NDIS: self and plan managed only.

 

Please note, Eva does not consult with clients under the following schemes:

• DVA

• Workers Compensation

• CTP/Third Party

• Income Protection 

 

Intellectual Property

The service and its original content, features and functionality are and will remain the exclusive property of Eva Boland Exercise Physiology and Women's Health and its licensors.

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Links To Other Web Sites

Our service may contain links to third-party web sites or services that are not owned or controlled by Eva Boland Exercise Physiology and Women's Health. Eva Boland Exercise Physiology and Women's Health has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Eva Boland Exercise Physiology and Women's Health shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

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Disclaimer

Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

 

Governing Law

The terms are governed by the laws of Australian Capital Territory, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of the Australian Capital Territory, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The terms shall be binding to the benefit of the parties hereto and their successors and a

assigns.

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Viral Infection and COVID-19 Policy

Eva Boland Exercise Physiology and Women's Health is fully vaccinated and continues to adhere to infection control and social distancing guidelines as outlined on ACT Govt COVID-19 website: https://www.covid19.act.gov.au/act-status-and-response. If you have any COVID-19, cold or flu-like symptoms, even if they are mild, please call or email to reschedule your consultation. If you have tested positive to COVID-19, please ensure at least 10 days after your first day of symptoms, or first positive test, before rescheduling. If you present with cold, flu or COVID-19 symptoms, expect to be sent home.

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Referrals

You do not require a referral to see Eva Boland Exercise Physiology and Women's Health. 

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Can I bring my baby /child(ren) to my consultation?

Of course, yes.

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Accredited Exercise Physiology vs Physiotherapy
Accredited Exercise Physiologists and Physiotherapists are both allied health professionals, however AEPs primary focus is to use active therapy to prevent, manage and treat complex medical conditions, rather than passive therapy like massage or manipulation.

AEPs and other manual therapists like physiotherapists, osteopaths, chiropractors and acupuncturists often work together to aid a patient or clients rehabilitation and return to health. AEPs are the experts in exercise rehabilitation and are qualified to work from acute rehabilitation all the way through to return to competitive sport. 

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Accredited Exercise Physiology vs Personal Training 
The differences are:

• AEPs are university qualified

• AEPs undertake strict accreditation requirements

• AEPs are eligible to register with Medicare Australia, the Department of Veterans’ Affairs and WorkCover and are recognised by most private health insurers

• AEPs can treat and work with all types of people, from those who want to improve their health, wellbeing, sports performance and for those  suffering from a chronic illness or injury.
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Accredited Exercise Physiologists are different by the possession of extensive knowledge, skills and experience in clinical exercise delivery and their ability to provide health education for people with chronic disease and injury.